ONEIRO MOUH O U S E
Oneiro Mou House

Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair, transparent, and respectful of both our guests and our small team.

1. Deposit terms

A deposit is required to confirm your reservation. The deposit amount and payment terms are specified at the time of booking.

2. Cancellation windows

Refunds follow the notice given before arrival:

·  More than 60 days before arrival
·  30 – 60 days before arrival
·  Less than 30 days before arrival

3. Refund rules

60+ days: full refund of all payments made
30 – 60 days: 50% refund of the total booking amount
Under 30 days: no refund

4. Date changes

We understand that dates may need to shift. Changes are subject to availability and must be requested at least 30 days before arrival. Additional charges may apply depending on the new dates and season.

5. No-show policy

In the event of a no-show or early departure, the full booking amount is charged and no refund is issued.

6. Exceptional circumstances

We will always do our best to assist in cases of serious illness, travel restrictions or other unforeseen events. Please contact us as soon as possible so we can find the best solution together.

7. Questions about a booking?

For cancellations, date changes or anything else, contact us directly — we’re here to help.

“Where the horizon meets the infinity pool and time slows to the rhythm of the sea.”